New Build
🏢

New Build

Client Benefit
Build a totally new website for my business
Fee Structure
Flat fee, minimum $25k, typically $50-150k
Prerequisite(s)

👀 Overview

When a client wants to start fresh with a new website, we do a New Build. We only do a New Build after a successful

.

When the project is done, the client should receive:

  • An effective new site that is strategically aligned with their business
  • Time saved for their internal team
  • Mitigation from risks that their old site presented

🏅 Principles

  • Quality Comes First. We are rarely the cheapest or fastest, but we should always provide a top quality site that expresses
    🏠
    Digital Hospitality
    .
  • Give a Little Extra. In New Builds we frequently provide deliverables that weren’t in the original scope, such as trainings or additional graphical materials. This helps build goodwill with the client.
  • Use Proven Tech. We are efficient because we have built expertise in specific best-practices site architectures and lean into them.

📏 Rules

✅ Do…

  • Create complete
    📄
    Site Documentation
    written as the project unfolds, not after the fact
  • Follow the
    🗺️
    Project Plan
    unless unforeseen events occur
  • Create the project in Asana and Harvest
  • Create tasks as far in advance as possible, within a clear and cohesive schedule that aligns with deadlines
  • Keep the client informed of budget and timeline every week
  • Adhere to our
    🖌
    Design
    and standards and best practices.
  • QA all deliverables for
    Accessibility
    , even design work
  • Always set up
    Ghost Inspector
    Ghost Inspector
    during the QA process

🚫 Don’t…

  • Go over budget. Pause work and re-negotiate scope instead.
  • Work without a
    🗺️
    Project Plan
    and legal SOW

🗝️ Details

All new builds have a

and it’s crucial that everyone on the project read and absorb it.

Typical Timeline

  • UX Design: We define the project's structure and content, excluding visual aesthetics. Deliverables can include wireframes, a content model, or a “wireflow”. Check for accessibility and quality throughout.
  • Visual Design: We create final mockups of the site with full color and imagery on top of the approved UX design. For large projects we may use mood boards before moving on to actual page designs. Check for accessibility throughout.
  • Development: We build the site using modern code. We update documentation throughout and test extensively for usability and
    Accessibility
    .
  • QA: The QA engineer does a final pass on the site to ensure that it meets our usability,
    Accessibility
    , and technical standards. We set up
    Ghost Inspector
    Ghost Inspector
    .
  • Launch: We deploy the site, cutting over from an old site if one existed.

After the project is over, we close the project. From there we can start

and
🧭
Planned Project
s if the client wants.