Mission π
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βοΈ
What is this role all about? Why do we have this role in the company?
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To ensure that the day-to-day business of the company is running smoothly and sustainably, according to our mission, vision, and values.
Definition of Success π
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βοΈ What two to four measurable stats are the key to understanding whether a person is successful in this role? Donβt include specific target numbers, just the definition of which numbers should be tracked. Exact targets are a matter of seniority.
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- Revenue & growth rate
- Profit margins
- Client satisfaction & churn rates
- Team satisfaction & retention
Key Responsibilities πͺ
- Absorbs and implements the Mission, Vision, and Values set by the CEO
- Acts as the final decision-maker around around our production methodologies and standards
- Oversees our Sales process and handles the initial phone call with most new leads
- Oversees our Marketing day-to-day, involving the CEO as a subject matter expert and to provide guidance on vision and brand
- Leads our recruiting efforts by conducting initial interviews before passing candidates on to other leaders
- Oversees Operations, assisting our Ops team in conducting their work, ensuring that the budget is being met and that the studio is running smoothly
- Manages key staff members and helps them grow and succeed
Ladder πͺ
For executive roles, the ladder works differently. Executives get a base salary that is commensurate with their experience, plus a bonus based on the actual results of the studio.