When starting a new Core Coverage agreement, the Project Manager is responsible for ensuring that:

• [ ] We have a list of Emergency Contacts for the client, including their names, email addresses, and phone numbers. The PM should store this information in the ‣ entry for the site. This list should be in priority order, starting with our direct client and then going through any other internal contacts they may have in case we can‘t reach the direct client.
• [ ] The client has a list of Emergency Contacts for us, including names, emails, and phone numbers, in priority order: Strategist, PM, then Lead developer. The same list of people should be reflected in the ‣.