Mission 🙏
To make Cantilever’s executives more effective by supporting their work, removing roadblocks, and making proactive adjustments.
Definition of Success 📈
- Bottom-line profits reach quarterly targets
- Executive Harvest hours remain below 50 hours per week
- Executives consistently report satisfaction with work/life balance
Key Responsibilities 💪
- Schedules meetings, handles conflicts
- Runs meetings, taking and distributing notes, creating action items
- Manages inbound requests to executives and filter out requests that can be done by others
- Could involve tools like Missive to allow external management of executive email accounts
- Helps Operations with procedures like onboarding and offboarding and studio management tasks such as setting up SaaS apps and creating new company systems for studio management
- Arranges travel
- Arranges internal & external events
- Provides insight to executives and visibility into company morale and performance
- Drafts communication and reviews outbound communication from executives
- Drafts legal paperwork such as employee contracts
- Helps with recruiting and sales research and outreach
- Purchases items on behalf of executives
- Handles misc general personal tasks for executives
Key Skills 🤹🏽
| Skill | Roles | Level 1 | Level 2 | Level 3 | Level 4 | Level 5 |
|---|---|---|---|---|---|---|
Scheduling & Logistics | Executive Assistant | Capable of handling most daily scheduling and logistical tasks effectively and on time without help. Occasionally needs help for more significant tasks. | Can handle all typical scheduling and logistical needs without help. | Can handle almost every scheduling and logistical need on behalf of executives without help. Can set up and run company events. | Can make strategic decisions around scheduling and logistics that are in line with general company status and context. | Is a true extension of executives and vital to their effectiveness and decision-making. Can make effective decisions and take action on behalf of executives without help. Is an expert on our industry and company. |
Executive Communication | Executive Assistant | Can help executives draft outbound communication. Can handle light email management and triage on behalf of executives. | Saves executives significant time by intercepting communication and ensuring that executives are focused on only what they need to focus on | Can write basic contracts according to directions provided by executives. | Can handle most legal paperwork needs on behalf of executives. | Can write communication on behalf of executives that requires almost no revision. |
Studio Management | Executive Assistant | Can operate within project management software effectively, coordinating between various teams | Can set up a project in our project management software for a small initiative on behalf of a project manager or executive | Can act as a Project Manager for small internal initiatives. | Can act as a strategist for small internal initiatives, or a PM for larger ones | Can act as a strategist and PM for significant company initiatives, overlapping with ops team |