Managing Sales Leads

Overview

We often get sales leads via several channels. Most of the time is through word of mouth that we are connected to our clients, however there are other ways sales leads come to us, like through our website and Google business.

You will want to quickly respond in a timely manner to any sales leads that come through hi@cantilever.co or that are passed to you by other team members.

Generally we take on projects that include:

  • New website builds
  • Working within a current website to update it
  • Maintaining websites through our support department (generally done once we have worked with a specific client before, but possibly a solution for a new client with a low budget).

Knowing what is Spam and what is a Lead

There are lots of potential leads out there, but oftentimes we have to sort through the spam in order to find the legitimate leads.Here are a few things to look out for when discerning spam:

  1. Anyone who is asking if they can pay with a credit card.
    1. Hi- My name is Cynthia i found your contact information online, I'm hearing impaired. I would love to know if you can handle website design for a new company and also if you do you accept Credit Card as form of payment?? Kindly contact me so I can send you the job details if you are interested.Regards,Cynthia Hyatt
  2. Anyone who is not willing to set up a time to talk in person.
  3. Be wary of agriculture/restaurant contacts who tell you that you will manage the site for them. These are most often spam.

Steps

Check the Hubspot inbox, or the email you received from Hubspot to view the inquiry
Email the inquiry back.
Set up a meeting.
Do a Questionnaire.
Follow up with the Lead