Client Management

Level 1
Can schedule a client meeting and follow along, taking notes, and distributing the notes after.
Level 2
Can schedule, lead, and follow up from a client meeting successfully. Provides confidence for client that project is proceeding in the right direction. Regularly updates the client on status. Is available for questions and answers requests promptly.
Level 3
Can brainstorm and evaluate new ideas with the client, creating new opportunities to collaborate. Consistently reminds the client about action items outside of our own areas of responsibility.
Level 4
Can act as a strategist for smaller clients, and thinks strategically even when not acting as strategist.
Level 5
Is requested specifically by clients. Is a general project management expert and leads our project management practice
Project Manager