Clutch is a review site for service businesses. It has been a boon in marketing and a source of leads.
After starting a new client relationship, once we have completed the first project, we should request a review unless it went badly for some reason. Rules to keep in mind:
- The client has to have spent at least $10k to date
- It can’t be a client we have used before (Either the same individual, or the same client firm from a prior review).
- We can’t be reviewed by any individual who has a direct connection to Cantilever. For this reason we have left off Handi-Lift, but D2S is probably OK (Our direct client there is not family).
For email, use the "teclutch" TextExpander snippet.
- After approval, Log in to Clutch with the Cantilever account from the shared vault.
For project cost, list "Confidential" unless you have specifically discussed showing cost with the client already.
- Click Submit.