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Fees

We strive to charge fair fees that reflect the value of our work to the client and enable us to pay our team well while maintaining a healthy profit margin.

Some of our services are flat-rate and some are hourly. For examples of Cantilever fees for different services, please see

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🏆 Principles

  • Fairness: We seek to charge fair fees that reflect the value we provide and allow us to pay our team fairly.
  • Flexibility: We seek to have flexible pricing to make our services accessible to organizations that we believe in who otherwise could not afford it.
  • Consistency: We maintain consistency in our invoicing and accounting systems for simplicity and predictability.

✅ We Do…

  • Combine charges into a single monthly invoice per client, unless otherwise requested.
  • Send invoices by the 7th of every month for services from the prior month
  • Maintain hourly rates within a specific range. See doc (Internal).
  • Review our rates regularly to ensure we are providing value
  • Communicate completely transparently with clients about charges and billing
  • Charge a late fee for overdue
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    Invoice
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🚫 We Don’t

  • Ever use deceptive strategies or hidden fees
  • Agree to be paid outside of our normal Net 30 cash invoicing rhythm, unless approved by Ty
  • Charge in currencies other than USD, unless approved by Ty

Discounts

Friends and Family clients receive an additional discount on all services, typically 25%. For such clients, compute the fees as normal and then deduct the discount as an overall invoice discount.

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Other clients may have specific discounts or credits noted in their SOW. If you are a PM make sure you know the full content of each SOW for your clients, and

accordingly.