It’s your first day at Cantilever. We are so glad to have you!
This guide will help you through your first day. If you have any questions or hit any roadblocks, don‘t hesitate to contact your manager.
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Welcome to Cantilever!
In this video, I will introduce you to our company and the purpose of these onboarding videos. We are excited to have you on board and confident that you will thrive in our dynamic and collaborative environment. Let's make the world a better place, one website at a time! 🌍💻
Key Background
- You should have a single Manager here at Cantilever. If you don’t know who your Manager is, please ask the people you have been communicating with and they will clarify. Your Manager is your go-to for any questions you have or issues you may be running into that are not solved with our handbook.
- Our default communication methodology is asynchronous. We have tried to write down everything you should need to know to work successfully here, but we make mistakes. Please don’t hesitate to comment in the handbook if you have any questions, or call or text your Manager.
- Our team is expected to self-direct and make smart decisions about what to work on and when. However, fret not – As a new team member you will receive more support and guidance than usual while you onboard.
- We want to see your best work and will push for excellence, but in exchange we strive to be the best employer possible for you. And that means caring for you personally (and your family) while also supporting you professionally.
- Your manager will have given you a series of tasks as a part of your onboarding, of which reading this guide is one. Please don‘t start on actual tasks until you have read and absorbed these materials. Following this guide should take you most of day one to complete. If you are an hourly team member you should include the time in Harvest under “Essential Non-Billable Time.”
What to do on Day One
(Or over the first few days, if you are part-time)
You should have received an invitation to a @cantilever.co email address. Log in and set this up in your mobile/desktop apps of choice.
You should have a calendar invite in your Cantilever email to a welcome call on Day One. Your manager may have also set up shorter calls with more members of the team for today.
There is a lot here, so we recommend breaking this into chunks.
General Info
- Mission, Vision, Values and Beliefs
- About the Handbook
- What Does Digital Hospitality Look Like?
- How We Act
In this video, I'll be discussing the Cantilever Handbook, a valuable resource that provides guidance, information, and insights into how we work as a team at Cantilever.
Key Guidance
(Just the one for your role, unless you are interested. Your name should be on the one for your role already)
For Your Role
- If you are in production (i.e. making websites), read the parts of the entry that apply to your role, including all the Guides, and then the section for the team you are in.Production
- If you are in Sales, read Sales
- If you are in Marketing, read Marketing
- If you are in Operations, read (At least the parts that directly apply to your role)Operations
- If you are in a non-technical role and don‘t know much about websites, please read this article:
Background
Please read this article about the history of the company:
Please skim our Clutch page to know what our clients think of us:
Setting Up Your Cantilever Email and Address 👩💻
In this video, we'll guide you through the process of setting up your Cantilever email and calendar.
Meeting Your Primary Contact and Teammates 👥
Now that you have set up your email and calendar, it's time to meet your primary contact and teammates.
Setting Up Essential Tools at Cantilever 🛠️
In this video, I will guide you through the process of setting up the essential tools we use at Cantilever. These tools will help streamline your workflow and facilitate collaboration with colleagues and clients.
A Glimpse into Cantilever's Task Board 📋 and Deadline Management
In
That’s it! You are in great shape for day two and beyond. Thank you and welcome!!!
What to do on Day Two
Exploring Cantilever's Mission, Vision, and Values 🌍
In this video, I delve into Cantilever's mission, vision, and values, highlighting how we aim to make the world a better place through design and technology.
A Fascinating Story of How Our Founder Created Cantilever 📽️
In this video, I want to share with you a captivating story about how our founder, Ty Fujimura, built Cantilever from scratch. It's an incredible journey that showcases the determination and creativity behind our company. But that's not all! I also want to highlight an article that delves deeper into the history of our agency.
If you're curious to learn more about Cantilever and get connected with our story, make sure to check out the article linked in the top right corner.
Understanding Our Reputation and Client Feedback 🌟
At Cantilever, we highly value our clients' feedback and satisfaction. To better understand the impact of our work on our clients' businesses and our industry reputation, I encourage you to explore our Clutch page.
Understanding the Different Staff Types at Cantilever 🤝
In this video, I'll be giving you an overview of the three staff types at Cantilever and how each of them contributes to our success
A Day in the Life of a Cantilever Team Member 🌟
In this video, I take you through a typical day in the life of a cantilever team member. You'll get a glimpse into our daily routines, tax management, and collaboration that shapes our work
Embrace Collaboration and Dive into Your Role!
Remember, you're not alone in this journey, and we have a wealth of resources and tools available to help you succeed. Welcome to Cantilever!