It’s your first day at Cantilever. We are so glad to have you!
This guide will help you through your first day. If you have any questions or hit any roadblocks, don‘t hesitate to contact your manager.
- You should have a single Manager here at Cantilever. If you don’t know who your Manager is, please ask the people you have been communicating with and they will clarify. Your Manager is your go-to for any questions you have or issues you may be running into that are not solved with our handbook.
- Our default communication methodology is asynchronous. We have tried to write down everything you should need to know to work successfully here, but we make mistakes. Please don’t hesitate to comment in the handbook if you have any questions, or call or text your Manager.
- Our team is expected to self-direct and make smart decisions about what to work on and when. However, fret not – As a new team member you will receive more support and guidance than usual while you onboard.
- We want to see your best work and will push for excellence, but in exchange we strive to be the best employer possible for you. And that means caring for you personally (and your family) while also supporting you professionally.
- Your manager will have given you a series of tasks as a part of your onboarding, of which reading this guide is one. Please don‘t start on actual tasks until you have read and absorbed these materials. Following this guide should take you most of day one to complete. If you are an hourly team member you should include the time in Harvest under “Essential Non-Billable Time.”
What to do on Day One
(Or over the first few days, if you are part-time)
You should have received an invitation to a
@cantilever.co email address. Log in and set this up in your mobile/desktop apps of choice.
You should have a calendar invite in your Cantilever email to a welcome call on Day One. Your manager may have also set up shorter calls with more members of the team for today.
There is a lot here, so we recommend breaking this into chunks.
(Just the one for your role, unless you are interested. Your name should be on the one for your role already)
For Your Role
- If you are in production (i.e. making websites), read the parts of the entry that apply to your role, including all the Guides, and then the section for the team you are in.Production
- If you are in Sales, read Sales
- If you are in Marketing, read Marketing
- If you are in Operations, read (At least the parts that directly apply to your role)Operations
- If you are in a non-technical role and don‘t know much about websites, please read this article:
How Websites Work (The Short Version) | Blog | Cantilever
At Cantilever, we make websites. Some of our clients are industry veterans who understand the nuance of how a site comes together, but most start with little prior knowledge. We love helping clients develop a full model of what it takes to put together a site, and how their project will actually work when it is complete.
Please read this article about the history of the company:
How I Started A $750K/Year Web Development Agency - Starter Story
Hello! Who are you and what business did you start?I'm Ty Fujimura, Founder, and CEO of Cantilever Web Design and Development. We work with clients from the International Monetary Fund and IBM to local small businesses and startups. They come to us because they are looking for superior ...
Please skim our Clutch page to know what our clients think of us:
That’s it! You are in great shape for day two and beyond. Thank you and welcome!!!