If you’ve ever worked with a lawyer or a doctor, you’re getting billed for every email you write, call you make, or question you have. It feels terrible. Lots of agencies work like this. We don’t.

Cantilever doesn’t bill hourly. Hourly billing makes clients feel like they need to micromanage their Web Agency so that time isn’t wasted, and discourages important work like QA, documentation, monitoring and testing. The incentives are antagonistic. The client wants to use as little time as possible, and the agency wants to use as much as possible.

Cantilever approaches Client Services as a relationship, not a transaction. We take control of and responsibility for your website, and you should have the ability to communicate with us often, share ideas, insights and frustrations with us, so we can provide better service.

All work at Cantilever is done at a flat rate. Our clients know exactly what they’re going to get and how much they’re going to pay for it. There’s no risk to the client of project budgets ballooning out of control, and Cantilever can focus on being both efficient and rigorous when completing our work.